Frequently Asked Questions
A property manager handles tenant selection, rent collection, maintenance, inspections, and legal requirements. They take care of the day-to-day running of your rental so you don’t have to.
Look for a company with local experience, good communication, and positive reviews. Ask for referrals, check their knowledge of tenancy laws surrounding property management, and make sure they have a clear fee structure. You can also meet them in person, so you can assess their professionalism and character.
As a landlord, you need to keep the property in good condition, meet Healthy Homes Standards, handle repairs, follow tenancy laws, respect tenants' rights, and provide accurate documentation. A Staircase Property Manager can take care of these tasks for you.
Rent can only go up once every 12 months. The increase must be fair and in line with market rates. The correct notice period must also be given.
Staircase offers a flexible service model, clear pricing, and a team of experienced professionals dedicated to meet your specific needs.
If rent is late, a 14-day notice is sent. If it remains unpaid, the case may go to the Tenancy Tribunal. A Staircase Property Manager can help you take the right steps while working to fix the issue quickly.
All rental properties must have a written tenancy agreement, meet Healthy Homes Standards, and be safe for tenants. Not following the law can lead to fines.
The Staircase Property Management Team in Tauranga can your you through the full legal requirements.
If a tenant causes damage, they may be responsible for repairs. The landlord can claim costs from the bond or take further action through the Tenancy Tribunal if needed. We’ll guide you through the process and ensure your interests are protected.
Fees are calculated as a percentage of the weekly rent, with additional services available for tenant sourcing and maintenance coordination. Get in touch for pricing details.
